Privacy Policy

1. What we collect

• Telegram account identifiers (userid, username, name, avatar) — collected during Telegram Login.
• Technical information: IP address, User-Agent, browser and device data.
• Order metadata: type of service, quantity, amount, status, timestamps.
• Payment metadata from payment providers (last 4 digits, transaction id). We do not store or have access to full payment credentials.

2. How we use it

• To process and deliver orders.
• To communicate with you (status notifications, support).
• For fraud prevention and Service security.
• For analytics and Service improvements.
• To comply with applicable laws (accounting, taxes, anti-fraud).

3. Sharing

We do not share your data with third parties except when strictly required for service fulfillment (payment providers, Telegram and TON infrastructure), required by law, or explicitly authorized by you.

4. Retention and security

• Order and payment data is kept for the period required by law (typically up to 5 years).
• Authentication sessions are stored for up to 30 days of inactivity.
• Technical logs — up to 90 days.
• We apply reasonable technical and organizational measures; however, no internet transmission is 100% secure.

5. Your rights

• Request information about what data we hold and how we use it.
• Request correction, restriction or deletion of your data.
• Withdraw a previously given consent.
• To exercise these rights — contact support: @helIo_stars.

6. Cookies and analytics

We use cookies strictly for technical purposes (auth, cart, language/theme). Anti-bot protection is provided by Yandex SmartCaptcha; refer to Yandex Cloud’s policy for its handling.

7. Changes

We may update this Policy. The current version is always published here. Continued use after changes constitutes acceptance of the updated Policy.